Booking ConditionsESSENTIAL INFORMATION AND CONDITIONS OF BOOKINGLATE BOOKINGS. You may book your holiday at any time right up to the day of departure. No extra fees are charged for late bookings. Urgent tickets may be collected from our offices, or (at extra cost) despatched by Datapost/Red Star or collected on departure. CANCELLATION CHARGES. Cancellations made more than 56 days prior to departure: deposits forfeited and insurance premiums held. 56-43 days: 25% of the holiday cost or £200 (whichever is the greater) plus insurance premiums. 42-15 days: 50% of the holiday cost plus insurance. 14-8 days: 75% of the holiday cost plus insurance. Within 7 days of the departure, on the departure date or after the holiday has commenced: all holiday costs forfeited, including insurance premiums. Any client choosing to leave their hotel before the end of their holiday will receive no refund for unused accommodation. In the unlikely event that a hotel, airline, aircraft type or destination airport is altered we shall advise clients immediately. Such an alteration will not be accepted as grounds for cancelling a holiday, unless the amendment is of a material nature. ALTERATIONS. Rates on request, but a major alteration may be treated as a cancellation. TRANSFER OF BOOKINGS. If you are unavoidably prevented from proceeding with your holiday you may, after giving at least 21 days notice, transfer the booking to another person/s. We shall make a charge for administrative costs and any cancellation charges imposed by our suppliers arising from the transfer. CONTRACT POINT. A binding contract (subject to the jurisdiction of English courts) will come into force between us at the time we send out our confirmation invoice, and until then we shall be under no liability to you whatsoever. If we are unable to accept your booking we shall return your deposit within 28 days. INSURANCE. You must be covered for insurance. Our arrangement, available only to UK residents, is insured by Fortis Insurance Ltd, a member of the General Insurance Standards Council. Benefits include (but are not limited to) Cancellation & Curtailment up to £5,000, Medical and other expenses up to £5,000,000, Personal Accident up to £20,000, Personal Belongings up to £1,500 (no single article or valuables insured above £300), Personal Money up to £500 (cash limit £250), Personal Public Liability £2,000,000.24 hour worldwide medical assistance is provided by Assistance International Ltd. Full details of the cover provided and an important notice about the terms, conditions and exclusions of the policy will be sent to you with your booking confirmation, please study these carefully to be sure the cover provided is suitable for you needs, a 14 day money back guarantee is included if you are not satisfied with the cover and have not already travelled or made a claim. This insurance does not cover claims arising from any pre-existing medical conditions unless declared to and accepted by the insurer. PRICE. Whilst we reserve the right to alter prices for new bookings at any time, we do guarantee that there will be no surcharges once a reservation has been confirmed by Kirker Travel Ltd. Only government action (eg an increase in airport taxes) may affect this guarantee. Even in this case, we will absorb an amount equivalent to 2% of the holiday price which excludes insurance premiums and amendment charges. If this means paying more than 10% of the holiday price, you will be entitled to cancel with a full refund of all money paid except for any insurance premiums, provided you let us know within 14 days of invoice date. Any money paid by you to one of our appointed travel agents for a Kirker holiday which has been confirmed by us (whether in writing or otherwise) at an agreed price wil l be held by him on our behalf. Prices based on £1 = 1.4 Euros, 1.8 US dollars 10.5 Danish Kroner, 13 Swedish Krona, 14 Hong Kong dollars, o.69 Oman rials, 2.25 Swiss Francs, 0.6 Maltese pounds (rates as per 8 November 2006). HEALTH. No special health restrictions apply to EC passport holders. Citizens from other nationalities should consult their appropriate embassy. PASSPORTS & VISAS. Passports are required for all passengers (allow at least 3 months if applying for a new passport). Visas are required for EU Citizens for certain destinations. Clients from other countries may require a visa. It is the the clients' responsibilty to check passport and visa requirements for all destinations HELP US TO HELP YOU. If you have a complaint whilst abroad, you must advise us (via our local agents or else direct to us in London) immediately. We will try to resolve any problems on the spot. If you still remain dissatisfied, please write to us within 28 days of your return to the UK. LIABILITY. We undertake to provide reasonable standards of product and service. We accept liability for proven negligence, deficiencies or omissions caused by our employees, overseas agents, sub-contractors and suppliers, and will pay reasonable compensation to any affected clients accordingly. Within reason, and at our discretion, initial legal assistance is also offered to clients who, through misadventure, suffer illness, personal injury or death whilst on holiday abroad. Air or sea travel liability is limited to our obligations covered by international conventions. The responsibility of IATA Airlines regarding the tours in this brochure is limited to the carriage of passengers and their baggage, in accordance with the Conditions of Carriage of the participating airlines. If you purchase an excursion while you are on your holiday your contract is with the local company, and we accept no liability whatsoever for any problem that may arise during or after such excursions. GROUPS AND CONFERENCES. Special rates are available; apply for details. TRAVEL DELAY. We are unable to accept responsibility for expenses incurred due to travel delay (but see our insurance details). CHILD REDUCTIONS. Children aged up to 12 years sharing parent's room qualify for reduction - further details on request. TYPES OF AIRCRAFT. Used by scheduled airlines vary and are subject to change without notice. ARBITRATION. Disputes arising out of, or in connection with, this contract which cannot be amicably settled, may be referred to arbitration under a special scheme which, though devised by arrangement with ABTA, is administered quite independently by the Chartered Institute of Arbitrators. The scheme (details on request) provides for a simple and inexpensive method of arbitration on documents alone with restricted liability on the customer in respect of costs. Alternatively, AITOs Independent Dispute Settlement Service (again, details on request) may be called upon by either side to bring the matter to a speedy conclusion. Whichever option you choose, neither scheme applies to claims for an amount greater than £1,500 per person/£7,500 per booking form, nor to claims which are solely or mainly in respect of physical injury or illness or the consequences of such injury or illness. Foreign and Commonwelath Advice. For advice on travel to all desinations featured in our brochure, please refer to the Foreign and Commonwelath Office website, www.fco.gov.uk/knowbeforeyougo Kirker Travel Limited |