Speak to an expert
020 7593 1899

Our office is open 9-6 Mon to Fri and 9-4 Sat

Speak to an expert
020 7593 1899

Our office is open 9-6 Mon to Fri and 9-4 Sat

FAQs

Question: Do your holidays include transfers?

Answer: Our holidays include private transfers on arrival and on departure – instantly removing the anxiety that many experience when arriving in an unfamiliar destination. No taxis, no fare negotiation – just a warm welcome and a smooth journey to your chosen hotel. Certain holidays to rural destinations include hire car.

 

Question: Can you arrange tailor-made itineraries?

Answer: Yes. You may choose to visit two or more destinations in one holiday. Fly into one airport and back from another – why not include a mixture of air travel with rail? Our experienced tailor-made department can help you to get the most out of your holiday. We thoroughly recommend longer itineraries combining a few days in a city followed by 3 or 4 nights relaxing in one of our countryside, lakeside or coastal properties. We take immense pride in creating carefully crafted holidays, and although we are not necessarily the cheapest, we do aim to offer exceptional overall value for money and rely on our clients for repeat business and recommendations for our future success.

 

Question: What's in the Kirker Guide Notes

Answer: We are proud of our knowledge of the destinations we feature and have prepared some useful Guide Notes giving invaluable information on restaurants, bars, museums, shopping, markets and sightseeing. The Kirker Guide Notes will be sent to you with your travel documentation – please do ask us if you would like a personal restaurant recommendation, our Kirker Concierge would be delighted to book a table on your behalf.

 

Question: Can you book opera and concerts tickets?

Answer: The Kirker Concierge is able to book tickets for your chosen performance, or provide information on performances in any Kirker destination. Opera tickets are particularly popular in Verona, Venice, Milan, Naples, Vienna, Prague, Budapest, Barcelona and Paris. All prices include a local ticket agency handling fee and so will not reflect the face value of your ticket. We charge you the price we pay plus £10 per ticket. Telephone 020 7593 2286 or email This email address is being protected from spambots. You need JavaScript enabled to view it..

 

Question: Should I arrange any excursions?

Answer: Whenever you arrive in a new destination for the first time, we recommend a short private walking tour or a tour with a private car if appropriate. Why not ask us to pre-book one of our local guides to meet you in your hotel foyer on your first morning for a two or three hour private excursion?

 

Question: Can you arrange group holidays?

Answer: If you are taking a group away, whether for business or pleasure, conference or meeting, or if you would like us to plan an incentive reward programme for your staff, we would be delighted to help. Telephone Enrique Novella on 020 7593 2288 or email This email address is being protected from spambots. You need JavaScript enabled to view it..

 

Question: Can I fly from my local airport?

Answer: Yes, we always try to book flights from your local airport, and, although we recommend flights with scheduled airlines, we can also book seats with ‘no frills’ carriers if you wish. However, before confirming a ‘no frills’ flight, we would always check our latest special offers with a scheduled carrier as their prices are now very competitive and they tend to offer a higher level of service and a more reliable timetable.

 

Question: I have already booked my flights, can you still arrange for a hotel and transfers?

Answer: We would be happy to book all other aspects of your holiday, e.g. transfers and hotel accommodation. Prices are quoted immediately and include: breakfast, tax and service at the hotel, plus transfers and Kirker extras such as Uffizi gallery tickets (Florence) or Doge’s Palace tickets (Venice).

 

Question: How do I know if it is safe to travel?

Answer: Travelling to any destination has an element of risk, as indeed does staying at home. However the level of risk changes on a regular basis and the best guide to the current situation in any given destination is the Foreign & Commonwealth Office (FCO) Travel Advice website >> https://www.gov.uk/foreign-travel-advice where you can find the government’s latest information and recommendations for every country in the world. The current version of this advice for your destination of choice will also be enclosed with your Kirker travel documents. If you have any specific concerns please telephone 020 7593 2288 to speak to a member of the Kirker team.

To make an enquiry please speak to one of our experts on 020 7593 1899, or enquire online

Our expert reservations team regularly travel to a wide range of destinations to explore new cities, visit hotels and to research museums, galleries and restaurants so that we can offer the most up-to-date advice and recommendations.

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